E-LMK

The Royal Malaysian Customs Department (RMCD) is committed to protecting personal data of users of this E-LMK portal. This policy explains what information may be collected, why it is processed, and users’ responsibilities.

Personal data may be collected when you apply for a licence, register as an officer, use “Check Status”, or otherwise interact with RMCD through this system. Typical information includes name, email, identity numbers, premise address, and supporting documents required by law.

Data is used to process applications, conduct internal review, communicate officially about your application, produce aggregate statistics (without identifying individuals unless legally required), support audit compliance, and enforce applicable laws.

RMCD does not sell your personal data. Sharing occurs only where required by law or with relevant public authorities for official purposes, subject to appropriate safeguards.

You are responsible for providing accurate information. Contact the system administrator or the relevant RMCD officer for enquiries about your personal data or to exercise your rights under Act 709.

This policy may be updated from time to time; the current version will be shown on this page. Continued use of the portal after changes means you understand and accept the applicable terms.